At Playbet we believe in providing a safe, secure and protected environment for online entertainment. We take the safety of our players seriously, and their safety is an integral and vital part of our customer care policy. Persons who are under the age of 18 and thus deemed minors, are prohibited from participating in our website and we provide and follow a robust process for player self-exclusion if this is what such player desires.
Participation in our online gaming offering should be a fun and exciting experience for partaking adults, undertaken in a safe and protected environment. We want customers to enjoy every part of the online gaming experience provided at www.playbet.com. However, we advise our participants to set a budget beforehand, stay within such budget and participate wisely.
The games and bets provided on our website represent a form of gambling. It is our aim to identify and manage problem gambling by keeping an eye out and spotting the patterns as early as possible and we actively promote the services of organizations such as Gamcare and Gamblers Anonymous , both through our website, and directly to players where we suspect a gambling problem may exist. The text of our Policy for Responsible Gaming is provided here below as it is on our website:
Preventing Underage Gambling
Playbet provides a secure entertainment environment for adults. To participate in the lotteries available at this website, players must be at least 18 years of age (or of the legal age to gamble in the country in which such players reside, whichever provides for the older age requirement.
At Playbet, we undertake a variety of checks in order to ensure that no underage person has access to our online gaming offering. Players registering with false or inaccurate information about their age will forfeit any prize which they may win, notwithstanding the validity of such betting slip or receipt and such false or inaccurate information may result in civil and/or criminal action being taken against such persons.
In order to prevent our website from being accessed by minors, we recommend that players install and use filtering software on any device with internet access which may be used by minors. This will provide players with the ability to control or block the displayed content by setting up passwords which prevent access to our website and thus render our website unavailable to minors.
Stay in Control
In the majority, our participants enjoy the lotteries provided by Playbet as an entertainment experience and keep their participation within a threshold which they can afford.
However, gambling might be addictive and some players may worry about their gambling habits. Accordingly for such players, we provide the following questionnaire from Gamcare which may give players the necessary guidance:
1. Have you ever been criticized for gambling?
2. Have you ever lied to cover up the amount you have gambled or time you have spent doing it?
3. Do you gamble alone for long periods?
4. Do you stay away from work, university or college to gamble?
5. Do you gamble to escape from a boring or unhappy life?
6. Are you reluctant to spend ?gambling money? on anything else?
7. Have you lost interest in your family, friends or pastimes due to gambling?
8. After losing, do you feel you must try and win back your losses as soon as possible?
9. When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
10. Do you gamble until your money is gone?
11. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
12. Do you feel depressed or even suicidal because of your gambling?
If you have answered yes to any of the above questions, gambling may have become a problem to you and we urge you to seek professional help and advice.
There is help available
Many organizations provide support and assistance to individuals who develop a problem with gambling. If you feel that this has happened to you, we recommend that you contact a self-help organization for guidance. The following websites offer advice and guidance. Each link contains help line numbers and e-mail addresses which you may contact if you would like to receive confidential support and advice:
www.ncpgambling.org (National Council on Problem Gambling)
Managing your budget
For players who frequently enjoy gambling, it is not uncommon to occasionally overspend their budget. We advise players to set specific budget plans to ensure that gambling expenditure remains affordable at all times.
A Protected Entertainment Experience
We take responsible gaming seriously and provide opportunities for players to regulate their gaming experience according to their wishes. You may set automatic thresholds within which you will be allowed to participate in our lotteries only by identifying the limit amounts deposited per week or month through your accounts settings. Alternatively, you can get in touch with us and we will set this out for you.
PLEASE NOTE: You cannot set automatically your limits for Playbet Casino. To do so please contact our customer service.
You may also request us not to allow you to participate in our games or offerings for a definite or indefinite period of time or session by contacting us directly.
A player who has elected to use any of the above mentioned opportunities may modify any limits set or remove his self exclusion by sending a notice in writing to us. Such change will have effect only after seven days that it is received and acknowledged by us.
You may not use our services in excess or contrary to the limit or exclusion set by you in accordance with the above mentioned.
We at Playbet hope that you enjoy your entire experience at www.playbet.com. If you feel at any time that there are issues which need to be brought to our attention, please contact us at support@playbet.com.
