Lucky Stream Limited, the operators of playbet.com and playbet.gr (hereinafter “Lucky Stream”) has informed the Malta Gaming Authority (‘MGA’) that it has decided that, until further notice, no more bets will be accepted and that all activity being operated through playbet.com and playbet.gr will be suspended.
All the current active player accounts are being terminated with immediate effect, and all funds standing to the credit of player’s account will be remitted back to the respective player, in accordance to the provisions of the Remote Gaming Regulations.
If by the 14 February 2018, we are unable to transfer all the funds to the players as aforesaid, we shall publish a further notice with the procedure that we shall apply in respect to such balance.
If you have any questions, please get in touch with our customer care team.

You can login to your account and withdrawal funds from your account
The Playbet team

FAQ

Which are the payment methods available?
Is there a minimum deposit amount?
Is there a commission on deposits or withdrawals?
What do I do If I have forgotten my password?
What do I do if I can’t log in to my account?
What do I do if I feel I have a gambling problem?
Who should I contact if I have a dispute with Playbet?
Does Playbet have an affiliate program?

 

Which are the payment methods available?

To see all the payment methods available at Playbet, click here.
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Is there a minimum deposit amount?

Yes. As per our Terms and Conditions the minimum amount for a deposit is €5.
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Is there a commission on deposits or withdrawals?

No. Playbet will not charge you with any charges whatsoever on deposits or withdrawals. However it would be good to check with your financial institution or payment method provider if you have concerns about them possibly charging you additional fees for receiving funds electronically.
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What do I do if I have forgotten my password?

If you have forgotten your password please click on the button on the top of the page .
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What do I do if I can’t log in to my account?

Please contact us immediately. Please ensure the email address recorded in your Playbet account is up-to-date. Access to your account may be denied until we receive your current details.
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What do I do if I feel I have a gambling problem?

Playbet is fully aware that some punters develop a gambling problem they cannot control. As we are a responsible organisation, we offer a facility for clients to exclude themselves from betting with us. This can be arranged on either a temporary or permanent basis. To prevent yourself from gambling on our website you can contact us or set your own limits in your account options. If you feel the problem persists maybe you should seek help in one of the many organizations providing support and assistance to individuals who develop a problem with gambling. For more info click here ,
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Who should I contact if I have a dispute with Playbet?

You may send any complaints that you might have regarding the use of our site or games by contacting us on support@playbet.com . However, If you still feel that your matter has not been resolved to your satisfaction, you should turn to the Malta Gaming Authority which can be reached on the following email address support.mga@mga.org.mt
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Does Playbet have an affiliate program?

Yes and it is one of the most competitive in the gaming industry! To find out more about our affiliate program and how to join simply visit www.playbetaffiliates.com or send us an email at affiliates@playbet.com.
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